Making a file deletion request


To make corrections, the entire file you uploaded containing the error must be deleted, and a replacement file including the corrected data is to be uploaded. We cannot correct individual cases. It is vital that you keep your previously uploaded files to help you in this process. We cannot send you your uploaded files.

Step 1. Request file deletion.

Step 2. Await confirmation of deletion.

Step 3. Upload the corrected file.

You can request case deletions for samples, pediatric cases, or adult cases. To do so, click on the "Request a Deletion" menu item under the appropriate data submission navigation menu drop down ('Adult', 'Pediatric', or 'Partial'). 

You can also reach this page by clicking on the "Request a Submission File Deletion" link inside of the box at the bottom of the "Exception Reports" page. Please note that this link will take you to the 'Adult' cases file deletion request page. To request a deletion for other case types, please see above. 


On this page just use the first drop down selection box to select the file you wish to delete and the second drop down box to verify your previously selected file. You must also include a reason for the request. Clicking on the 'Request a Deletion' button will generate a request for your file to removed from the system:


  • Avatar
    Ann Guererri

    I have followed the above steps but I get internal error message.

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