End User Technical Support Permanently deleted user June 07, 2023 16:58 Follow End user technical support is available 8am thru 4pm EST. Comments Saumya Mamgain June 07, 2023 16:58 Hello, i have a secondary user who is not able to login. it says her account is locked and to contact support for assistance. her username is firstname.lastname@example.org. could someone assist us with this?